Your first visit to our clinic in DLF Phase 2

Most people who put off going to the dentist are not avoiding treatment. They are avoiding not knowing what will happen. So here is exactly what a first appointment involves.

What happens, step by step

  1. We ask about your health, not just your teeth. Medical conditions, medicines, allergies and past dental experiences all change what is safe and sensible to do. It takes a few minutes and it matters.
  2. You tell us what brought you in. A specific problem, a check-up you have been postponing, or something you would like to change about your smile. We listen before we look.
  3. We examine your teeth, gums and bite. This includes a check of the soft tissues, which is how oral cancer is picked up early.
  4. X-rays, only if they will change something. Decay between teeth and problems below the gum line are invisible to the eye. We take X-rays when they will affect the diagnosis, not routinely.
  5. We explain what we found, in plain language. What is urgent, what can wait, and what is optional. If you would like to see it, we will show you.
  6. You decide what happens next. We set out the options and the cost of each before anything is booked. Nothing is started without your agreement.

How long to allow

Around 30 to 45 minutes for a first visit. Come five minutes early if you can, so paperwork does not eat into your appointment. If you are in pain and need something done the same day, tell us when you book and we will plan for it.

What to bring

  • Any previous X-rays, reports or dental records you have
  • A list of medicines you take regularly
  • Details of medical conditions, especially diabetes, heart conditions or blood thinners
  • Your dental insurance details, if you have cover

If you have none of these, come anyway. It is not a barrier to being seen.

If you are anxious about the dentist

This is more common than most people admit, and we would much rather know. Tell us when you book and again when you arrive.

We will explain each step before it happens, agree a hand signal that means stop, and go at your pace. If you would prefer the first visit to be conversation and examination only, with no treatment whatsoever, that is a perfectly reasonable way to start, and it is often the right one.

Bringing a child

A first visit for a child is deliberately unhurried. It is often just a ride in the chair, counting teeth and getting comfortable with the surroundings. Nothing is forced.

Try to avoid words like “pain”, “injection” or “drill” beforehand, even reassuringly — children hear the noun, not the reassurance. Booking a morning appointment, when they are rested, usually goes better. More about children’s dentistry.

What it will cost

The consultation and examination fee is explained when you book, and any X-rays are charged separately. Before treatment begins you get the cost of the whole plan, not just the first appointment. Each treatment page on this site has a What it costs section with indicative ranges.

Finding us and booking

We are at K-8/15, First Floor, DLF Phase 2, Sector 25, Gurugram — a short drive from MG Road, Sushant Lok and Cyber City. The clinic is open Monday to Saturday 10am–8pm and Sunday 10am–3pm, and closed on Thursdays.

Appointments keep your waiting time short. For dental pain, WhatsApp or call us and we will fit you in.

Common questions

How long does a first dental appointment take?

Allow around 30 to 45 minutes. That covers your medical and dental history, an examination, any X-rays needed, and a discussion of what we find. Complex cases sometimes take longer.

Will treatment be done on the first visit?

Sometimes, if you are in pain and the problem is straightforward. More often the first visit is examination and planning, and treatment is booked separately once you have agreed to it. Nothing is started without your consent.

What should I bring?

Bring any previous X-rays or dental records you have, a list of medicines you take, details of medical conditions, and your insurance information if you have dental cover. If none of that applies, just come as you are.

I am nervous. What can you do?

Tell us when you book, and again when you arrive. We explain everything before we do it, agree a signal for you to stop at any point, and are happy to spend the first visit talking and examining only, with no treatment at all.

This page describes how we usually work. Your appointment is shaped around what you need on the day.